Senior Operations and Guest Experience Manager (Fixed Term)
Job details for Senior Operations and Guest Experience Manager (Fixed Term) with Liverpool Experience Campus
At a glance
- Pay
- Not listed
- Work pattern
- Part-time
- Contract
- Fixed-term
- Duration
- 12 months
- Schedule
- 15 hours over two days per week in a 12-month job share. Days vary with the event schedule.
- Career stage
- Senior / leadership
About the role
Lead operations support, guest experience and hospitality front of house across Liverpool Experience Campus.
What you’ll do
- Coordinate security, stewarding, cleaning, hospitality and venue resources for events.
- Lead a small team, oversee service providers and manage guest feedback and complaints.
Experience and requirements
- Significant venue, hospitality, event or other operational management experience
- Substantial operations management, team leadership, contractor management and budget experience.
- The job pack lists NEBOSH, advanced first aid, crowd management and several further safety qualifications as essential.
Qualifications
- APM level 4 · Preferred
- NEBOSH – Essential · Required
Benefits
- Enhanced holiday and access to a pension and healthcare scheme.
























